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Punctuality
Our dispatchers build a 10-minute buffer into every pickup. Late is unacceptable.
What started in a single garage in Newark has grown into one of Pennsylvania's most trusted non-emergency transport providers.
"In 2013, my own grandmother was discharged from the hospital and waited four hours for a wheelchair van that never came. She ended up in a cab she couldn't safely get into. I left my logistics job at Christiana Care six months later and bought our first van with a small business loan."
"Today, we run nine vehicles and a team of twenty-three EMTs and drivers. But the rule hasn't changed: if it's not good enough for my grandmother, it's not good enough for your family member."
— Robert Hayes, Founder & CEO
Our dispatchers build a 10-minute buffer into every pickup. Late is unacceptable.
We knock. We introduce ourselves. We never rush a transfer. Patients are people first.
Monthly vehicle inspections, quarterly EMT recerts, zero-tolerance drug & alcohol policy.
No hidden fees. We quote in writing before pickup and bill insurance in-house.