📞 (484) 306-0937
Licensed in Pennsylvania · Family-owned since 2014

Compassionate Medical Transport, When It Matters Most.

Door-to-door non-emergency ambulance, wheelchair, and stretcher transport across the Greater Newark and Delaware Valley region — staffed by certified EMTs who treat every patient like family.

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12,400+Rides completed
4.9 / 5Family rating
24/7Dispatch line
11 yrsServing PA
Who we are

A neighborhood transport service built on trust.

Keystone LifeLine Medical Transport was founded in 2014 by Robert Hayes, a former hospital logistics coordinator who saw too many families struggling to arrange safe, dignified rides for loved ones leaving the hospital. What began with a single wheelchair van out of a Newark garage has grown into a fleet of nine modern vehicles serving more than 40 facilities across Pennsylvania.

We are not a 911 service. We are the quieter, scheduled side of medical transport — the one that gets your mother home from dialysis on time, gets your father to his cardiology follow-up, and makes sure no one waits alone in a hospital lobby.

  • PA Department of Health licensed BLS provider
  • HIPAA-trained dispatch and field staff
  • Bariatric-rated lift equipment up to 750 lbs
  • Bilingual (English / Spanish) on call

"They were on time, kind, and knew exactly how to help my husband into the van. I cried when they left — in a good way."

— Marianne T., Wilmington
What we do

Four core services. One standard of care.

🚑

Non-Emergency Ambulance

Two-EMT BLS transport for patients who require monitoring, oxygen, or stretcher positioning during transit.

♿

Wheelchair Van

ADA-compliant ramped vans for ambulatory and wheelchair-bound passengers, with secured tie-downs.

🏥

Hospital Discharge

Same-day discharge pickups coordinated directly with case managers and skilled nursing facilities.

💊

Recurring Dialysis & Treatment

Standing weekly schedules with the same driver whenever possible — because routine matters.

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How a ride works

Booking a transport in four simple steps.

  1. Call or request online. Our dispatcher gathers pickup address, destination, mobility needs, and insurance information.
  2. Confirmation within the hour. You receive a written confirmation by text or email with driver name and ETA window.
  3. We arrive 10 minutes early. Our team handles transfers, equipment, paperwork — you handle the conversation.
  4. Safe arrival, billed transparently. No surprise fees. Insurance and Medicaid billing handled in-house.
From the families we serve

Why neighbors keep recommending us.

"After three bad experiences with other companies, Keystone showed up on time and treated my dad with real respect."— Daniel R., Newark
"The dispatcher actually remembered my mother's name on the second call. That's rare these days."— Lisa P., Hockessin
"Reliable for our weekly dialysis runs for two years now. Same driver, every Tuesday. We feel safe."— The Alvarez Family

Need a ride this week?

Speak directly with a dispatcher — no menus, no holds.

Call (484) 306-0937